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Having Trouble Finding Your Tickets?

Accepting Tickets from Ticketmaster

  1. Tickets will be sent via email to the email address you provided to the station.
  2. Check your inbox for an email from Ticketmaster or KSE.
  3. If you don’t see the email, be sure to check your Spam or Junk folder.
  4. Open the email and click “Accept These Tickets.”
  5. You will be redirected to the Ticketmaster website, where you’ll need to sign in to your Ticketmaster account.
  6. If you don’t already have a Ticketmaster account, you’ll need to create one to claim your tickets.
  7. After accepting the transfer, you’ll receive another email prompting you to “View and Save” your tickets. Click this link and confirm that your tickets appear in your Ticketmaster account.
  8. For the fastest entry at the event, we recommend saving your tickets to your smartphone’s digital wallet (such as Apple Wallet or Google Wallet).

Accepting Tickets from AXS

  1. Your tickets will be transferred to the email address you provided to the station. Be sure you have an AXS account associated with that same email address.
  2. Look for an email from AXS with the subject line “Tickets Just Got Sent to You.”
  3. This email confirms that your tickets have been transferred and includes instructions for accepting them.
  4. If you don’t see the email, be sure to check your Spam or Junk folder.
  5. Follow the instructions in the email to accept the ticket transfer.
  6. Before the event, sign in to your AXS account and verify that your tickets are visible and ready to use.